CAN I JUST CLEAN IT MYSELF?

Of course you can, and we wouldn't pass comment on your personal ability, or what results you may obtain.

However, we would advise you assess matters properly, and perform an adequate survey beforehand. Being trained professionals, we have a developed knowledge of fibre types, manufacturing processes, chemical reactions and pH balances, to name but a few of the many areas of expertise required to achieve optimal results.

Additionally, all our equipment is serviced and PAT tested regulary, and we hold full insurance, which is something you should be mindful of, should things not quite go to plan when undertaking such work yourself.

Incidentally, should you opt to hire a 'well known' cleaner from your local supermarket, be careful what advice you follow. We recently cringed while watching one of their instructional videos, which showed improper technique throughout.

WILL YOU PRICE MATCH THOSE '£20 PER CARPET' ADS?

Although we pride ourselves on giving clients value for money, and would happily charge as little as £20 should that be an appropriate charge, we will never enter into a price war.

This is especially true when it comes to businesses who seemingly thrive on advertising '£20 per carpet', then give customers the hard sell once they are in your door.

Unless you are cutting corners, and not taking care of the essentials such as insurance and equipment maintainance, it's impossible to provide an adequate service for '£20 per carpet' on a grand scale.

Take this Facebook advert we found on the Edinburgh Buy & Sell group for example. Personally, we'd have little faith in the person who posted it showing up and doing a professional job, and not just for the reasons given above.

Take a close look at the image, and notice the VAX in the bottom left hand corner. This is a household item, which at best, could potentially push as much dirt into your carpet pile as it will release, and simply isn't in the same league as professional grade equipment.

Ultimately, it's worth remembering that a job worth doing, is worth doing right, and a cheap price is not the same as a professional cleaner providing value for money.

HOW LONG WILL IT TAKE?

Although, we always aim to carry out all our work in the shortest and most unintrusive manner as possible, it's not really possible to give a 'one size fits all' answer to this question.

However, as we charge a fair amount for expertise, we can afford to give your personal items that extra attention they deserve, unlike those who advertise '£20 per carpet', and need to rush from one job to another.

Remember, the phrase 'less haste, less waste'.

DO YOU USE CHEMICALS?

Yes we do, but then again, water is a chemical.

The main thing to be aware of here is that we always, and I mean always, fully rinse any chemicals from items being cleaned.

Additionally, we have such an intricate knowledge of the chemicals being used, we won't burn your carpet or upholstery from utilising the wrong substance.

Remember, water is a chemical, so there is no such thing as chemical free, but all work carried out by professionals is done in a safe and ethical manner.

DO YOU MOVE FURNITURE?

When it comes to providing a good service, we are happy to move light furniture, and items of an inconsequential nature.

However, we wont move heavy or awkward items such as cabinets full of the finest china, or expensive electrical items.

Should you wish entire floor spaces cleaned, we advise that you clear the area in advance of our arrival.

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